Thomas Swan & Co. Ltd. | Independent manufacturer of performance and speciality chemicals

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Jo Hind

Communications & Customer Care Executive

I joined the Thomas Swan team in July 2012 and I am revelling in the opportunity to put my passion for excellent customer service to good use, in my role as Communications & Customer Care Executive.

I am responsible for ensuring that the Thomas Swan Team deliver world class customer service to our customers and for managing the implementation and delivery of a new extranet for premium customers. I also provide additional support to the Business Managers.

Having worked in a variety of customer-facing roles for organisations such as Business Link, The Tyneside Economic Development Company and The North East Chamber of Commerce, my experience and enthusiasm as a customer care professional perfectly suits the profile of Thomas Swan – that of a progressive and increasingly important player in the international chemicals market.

I enjoy the challenge of building strong relationships with customers, based on performance, which fits in neatly with the core strengths, values and traditions of the company – whilst enabling our business to develop within exciting new markets worldwide.

Contact Jo:

Tel: +44 (0) 1207 505131 | Send an enquiry